Returns & Miss-ships

We try our best to ensure you received you complete order as accurately and as quickly as possible be sometimes errors do occur. Should this occur, we sincerely apologize. Please inform us within 3 business days of delivery if there are any problems with your order. We reserve the right to refus...

We offer a 30 Day Love It Guarantee on all products offered at TrueNatural.com with the exception of Clearance items. In the event that you are not satisfied, we will gladly provide a refund of the original purchase price if returned within 30 days of your purchase date. If the products are open...

While all of our products are natural, some people may still have sensitivities to natural ingredients. In fact, many natural essential oils have allergen components that for European products are listed at the bottom of the ingredient label. They are not listed in the ingredient listings of US m...